Return Policy

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hq@shinedrink.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at hq@shinedrink.com and send your item to: House of Shine, 38 Sydney Road, Manly NSW 2095.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: House of Shine, 38 Sydney Road, Manly NSW 2095
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

THE SHINE AMBASSADORS

HUNGRY - SMART - KAIZEN - HUMBLE - CAMARADERIE - ACCOUNTABLE
TAYLA BILLINGTON

AUSTRALIAN STEEPLECHASE ATHLETE

Tayla balances thinking, feeling and doing better by not worrying about the things that are out of her control and focusing on the things that are. This mentality has allowed Tayla to achieve an enormous amount both professionally and personally including a career change from professional walking to steeplechase.

Tayla is hungry, she doesn't allow the speed bumps in life to get in her way, instead, she approaches every situation with a win or learn mentality. Some of Tayla's professional achievements include competing on the world stage as a junior.

Favourite Shine - Shine Mixed Berry 100 mL Shot

BEN SEYMOUR

PROFESSIONAL RUGBY PLAYER AND FITNESS ENTREPRENEUR

Ben is a former Western Force Rugby player, fitness fanatic and co-owner of @recoverylab.hq 

In other words, Ben is heavily aligned with thinking, feeling and doing better every day. Ben has strategically combined his passions for the world of fitness and business to create a space of work-life integration. 

We are excited to have Ben running alongside us on our mission to help people think, feel and do better. The hunger and passion that both Shine and Ben bring to every situation makes this partnership a strong force against bad energy!

Favourite Shine - Shine Charged Grape 500 mL

JOHANNES EGBERTS

AUSTRALIA'S #1 BREATHWORK AND COLD EXPOSURE INSTRUCTOR

Johannes has led an inspiring life of tremendous self-discovery, enlightenment, and diversity. Although coming from a rocky upbringing, he never failed to hustle better while staying busy with creative endeavours.

By a shocking twist of fate, he was introduced to something unexpected that would alter the direction of his life forever – controlled breathing. He has since relentlessly cultivated knowledge on the subject by working alongside brilliant minds such as Wim Hof, Laird Hamilton, and now teaches the art to world-renowned clientele such as David Goggins, Ludovico Einaudi, A-League Sports Teams, and some of Australia's largest companies. The future is brighter than ever for Johannes and Breathless as we join forces to help people think, feel and do better every day. 

Shine Favourite - Shine Strawberry Apple 330 mL

nathan moss

LIFESTYLE COACH & SPEAKER

Nathan's young, hungry, smart, loyal and his future is most definitely bright.

Nathan is the ultimate think, feel, and do better ambassador. He is on a mission to teach young individuals how to navigate post-school life with useful money, study and life skills through his platform @unclenathanco on TikTok and Instagram.

We are grateful to have Nathan on the team and even more excited about what the future holds for him here at Shine!

Favourite Shine - Shine Orange Mango 250 mL

MADDIE COATES

AUSTRALIAN SPRINTER

Maddie Coates is an Australian sprinter and athlete. She competed in the women's 4 × 100 metres relay event at the 2019 World Athletics Championships. Some of Maddie’s professional achievements include the 2019-Doha World Championships (4x100m relay) and the 2019-Yokohama World Relays (4x100m).

Honesty, kindness, respect, balance, compassion and happiness are all values which Maddie feels strongly about and is always motivated and excited to create new relationships with people who like Maddie are aiming to hustle better everyday. 


Favourite Shine - Shine Peach Passionfruit 330 mL

JACKSON HARDING

FITNESS & WELLBEING COACH

“If you want to think, feel and do better, it comes down to the daily choices we make and what we put into our bodies.” - Jackson Harding 

Jacko is an incredibly strong individual both mentally and physically. Over the years he has built a wealth of knowledge within the world of fitness and with that implemented a work-life integration lifestyle of training others to reach their ultimate potential and competing at the same time. Jackson is heavily aligned to the Shine value “Kaizen” as he aims to get himself and his clients 1% closer to their goals every day both personally and professionally. 

Favourite Shine - Shine Charged Wild Tropical 500 mL

interested in joining the ambassador team?

LET'S RID THE WORLD OF BAD ENERGY. ITS TIME TO THINK, FEEL AND DO BETTER!

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